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Privacy Policy

How FT Web Designs collects, uses and looks after personal data.

FT Web Designs is operated by Luke, a sole trader based in Essex, United Kingdom. For the purposes of UK data protection law, FT Web Designs is responsible for the personal data described in this Privacy Policy.

This Privacy Policy explains how personal information is collected, used and looked after. By using this website or contacting me about a project, you can expect your data to be treated as described below.

1. Who this applies to

This policy covers people who:

  • Visit the FT Web Designs website
  • Contact me by email, phone or social media
  • Become customers (or prospective customers) for website design and hosting services

2. What information I collect

I only collect what is needed to respond to enquiries and deliver services. This may include:

  • Contact details — name, email address, phone number, business name and social media handles
  • Project information — details about your business, the website you need, text, logos, images and other materials you send me
  • Account and service information — domain names, hosting details and records needed to maintain your website
  • Technical data — basic information such as IP address, browser type and pages visited, which may be processed by my website hosting provider when you use this site
  • Cookie preference — whether you accepted or declined cookies on this website

I do not run a contact form on this website. Enquiries normally come by email, phone or social media (for example Instagram).

3. How I use your information

I use personal data to:

  • Respond to enquiries and provide quotes
  • Design, build, host and update websites
  • Register or manage domains and hosting where agreed
  • Communicate about your project, renewals, modifications and support
  • Keep records needed for ongoing account maintenance and business administration
  • Improve the security and reliability of this website

I do not sell your personal data.

Depending on the circumstances, I process personal data because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, because I have a legitimate interest in running and protecting my business, or where you have given consent.

4. Website content and materials

Websites are built using information and materials you provide, and where appropriate from information that is readily available online (for example public business details you ask me to use). You are responsible for ensuring you have the right to use any text, images, logos or other content you supply.

Design and build work may involve the use of artificial intelligence (AI) tools to help create or refine website content, layout or code. Where AI is used, it is as part of delivering your project; your confidential business information is still treated carefully as described in this policy.

5. Hosting and third parties

Customer websites are hosted on third-party servers (hosting providers). Domain registration may also involve third-party registrars. Those providers process data as needed to keep sites online and secure, under their own terms and privacy policies.

This FT Web Designs website is also hosted by a third-party provider, which may process technical data when you visit.

I only use third parties where they are needed to run the service. Depending on the service provided, these may include website hosting providers, domain registrars, email providers, cloud storage providers and other technical service providers.

Where I provide website hosting or maintenance, a customer's website may collect personal data from that customer's own visitors or customers. In those circumstances, the customer is generally responsible for deciding why and how that information is collected and used, and I may process that information only as needed to provide the agreed hosting, maintenance or technical services.

6. Where and how data is stored

Personal and project data may be stored on:

  • Password-protected computers and hard drives
  • Password-protected cloud storage (for example Google Drive or similar)
  • Email systems used to communicate with you
  • Third-party hosting and domain control panels where required to manage your website

I take reasonable steps to look after data, including using passwords and limiting access to what is needed for the work. No method of storage or transmission is completely secure, but I aim to keep information safe and use it only for the purposes above.

7. How long I keep data

I keep personal data only as long as needed for the purpose it was collected. I determine retention periods based on the purpose for which the information was collected, whether I have an ongoing relationship with you, my legal and accounting obligations, and whether the information may be needed to establish, exercise or defend legal claims.

  • Enquiries that do not become projects — deleted or securely destroyed within a reasonable time after the enquiry is closed
  • Customer project and account data — kept while you are a customer and for a period afterwards as needed for support, renewals, records and legal or accounting obligations
  • When data is no longer needed — it will be securely deleted or destroyed where practicable

8. Cookies

This website uses a small amount of cookie-related storage to remember whether you have accepted or declined the cookie notice. Essential hosting and security functions may also use technical data. I do not use advertising cookies to track you across other sites for marketing.

9. Your rights

Under UK data protection law, you may have rights to:

  • Ask what personal data I hold about you
  • Ask for correction of inaccurate data
  • Ask for deletion where there is no longer a good reason to keep it
  • Object to or restrict certain uses of your data

To make a request, email info@ftwebdesigns.co.uk. I will respond to your request in accordance with the applicable data protection requirements.

10. Children

This website and my services are aimed at adults and businesses. I do not knowingly collect personal data from children.

11. Changes to this policy

I may update this Privacy Policy from time to time. The version on this page is the current one. The “Last updated” date below will change when a revision is published.

12. Contact

Questions about privacy or your personal data:

FT Web Designs
Email: info@ftwebdesigns.co.uk
Website: www.ftwebdesigns.co.uk
Based in Essex, United Kingdom

Last updated: September 2026